Terms of Service

Your utility bill is mailed out on the last business day of the month.

• Current charges are due by the 20th of each month and will be assessed a $5 late fee if not paid in full.
• If a bill remains unpaid, a reminder notice will be mailed within a few days after the 20th. This notice will serve as a reminder your bill is due and will provide the date your service is subject to disconnection.
• Before the disconnection date a 48-hour shut off notice will be provided as a last reminder to pay your bill. If you do not respond, a service fee will be assessed and your service will be discontinued. Payment of your utility bill in full, plus a $30 service fee, will be required before service is restored.
• Services that have been discontinued due to non-payment will be charged the regular service fee if reconnected during the normal office hours. Services reconnected after normal office hours will be charged an after hours service fee of $75.00.